At Fluffyn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information: When you make a purchase or create an account on Fluffyn, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to process your orders and provide customer support.
2. Payment Information: When you make a purchase, we collect payment information, including credit card details or other payment methods. We use a secure payment gateway to process transactions, and we do not store your payment information on our servers.
3. Browsing Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, and pages visited. This information helps us improve our website’s performance and enhance your user experience.
4. Cookies and Similar Technologies: We use cookies and similar technologies to track your browsing behavior, save your preferences, and provide a personalized shopping experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
1. Order Processing: To process and fulfill your orders, including shipping and handling.
2. Customer Support: To provide assistance, answer your inquiries, and address any issues or concerns.
3. Personalization: To personalize your shopping experience and recommend products that may interest you.
4. Marketing: To send you promotional offers, newsletters, and updates if you have opted in to receive them. You can opt out of marketing communications at any time.
5. Analytics: To analyze website traffic, monitor the performance of our website, and improve our services.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, including payment processing, order fulfillment, and customer support.
2. Legal User: We may disclose your information if required by law or to protect our rights, safety, or the rights, safety, or property of others.
Security
We take the security of your information seriously and implement measures to protect it. We use industry-standard security protocols to secure your data during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections to inaccuracies in your personal information.
3. Deletion: You can request the deletion of your personal information, subject to legal requirements.
4. Opt-out: You can opt out of marketing communications at any time by following the instructions in our emails or contacting us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at:
Email: support@fluffyn.in
Thank you for choosing Fluffyn. We are committed to ensuring the privacy and security of your information.